NatureVantage products are made with the highest quality and standards. We are confident that you will be completely satisfied with them.

If you find that a product is defective, you may return it directly to NatureVantage or through the Distributor whom it was purchased from, within seven (7) days of purchase for an exchange.

The product must have been used from its original container and according to label instruction.

At no time and under no circumstance may a NatureVantage product be repackaged. It is illegal to repackage any NatureVantage product.
NatureVantage reserves the right to refuse repetitive returns.

Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipment delay
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes or APO/FPO addresses
NatureVantage ships to addresses within the Nigeria and its territories. We do not ship to P.O. Boxes.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages
NatureVantage is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We currently do not ship outside Nigeria.